RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

PROMOTIONAL ITEMS ( if applicable )
Only regular priced items may be refunded. Items sold at discount ( sale or with promotional codes ) are eligible for exchanges only.

EXCHANGES ( if applicable )
If you need to exchange an item, send us an email at yourfriends@anemo.ne

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we'll need to verify the purchaser of the gift to offer a gift credit. Please send us an email at yourfriends@anemo.ne for assistance.

SHIPPING
Please contact yourfriends@anemo.ne to request return details. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All approved returns must be sent back to us with a trackable shipping method.